Larger functionalization of building intercom products

Building intercom has been developing in China for more than 20 years. From the initial single intercom function, it has gradually developed the fully automated digital intercom system from analog to digital; from single to more functions.

With the rapid rise of the security market in recent years, more and more companies have joined the security industry. The influx of these small and medium-sized enterprises not only injects fresh blood into the development of the security industry, but also brings huge hidden dangers.

Larger functionalization of building intercom products

Building intercom has been developing in China for more than 20 years. From the initial single intercom function, it has gradually developed the fully automated digital intercom system from analog to digital; from single to more functions.

With the rapid rise of the security market in recent years, more and more companies have joined the security industry. The influx of these small and medium-sized enterprises not only injects fresh blood into the development of the security industry, but also brings huge hidden dangers. The fierce market competition will allow companies to realize the crisis and urge companies to continuously improve their technologically perfect products. However, at the same time, some companies have played a fierce price war in order to seize the market. When development reaches a bottleneck, the industry shuffles, it is inevitable.

In order to compete for market share, many manufacturers have made great efforts in product functions. From the aspect of indoor extensions, from the initial non-visual intercom to the current color video intercom, Internet access is also available. Ladder control, ordering and many other powerful features.

Building intercom products pursue greater functionalization problems

Products are more functionalized. From a certain aspect, it is very meaningful for building intercom companies and users. For example, it promotes the further development of the enterprise, satisfies the user's pursuit of smart and stylish home experience, etc. Wait. However, at the same time, the pursuit of greater functionality of products also brings disadvantages.

The first is the stability of the product

At the May Fair in Guangdong, we conducted an interview with Executive General Manager Hou Dienke. When referring to product features, Hou also said: The simpler the more science, the more scientific the more stable.

For a product, if many modules are added, the level of technology is flat. Although the function is powerful enough, the stability is not as good as that of a relatively simple product. In this way, the user will inevitably encounter such problems in the course of use, such as the image suddenly can not see, the sound when the rough time and so on.

Poor product stability has a direct impact on the company's reputation and reputation. It will also have negative impact on the company's brand, but it will also create obstacles to the sale of products.

The second is the ease of use of the product

The increasingly powerful features of building intercom products are now a trend of development.

According to the author's understanding, many families now have elderly people and children. As a result, many users will encounter such problems: The functions of the building's walkie-talkies at home are too complicated to operate. If there are no young people at home, the elderly And children will not use!

As a result, users have reflected that since I have an elderly family at home, why must we make the opening so complex? I bought a traditional lock directly. The plug in the house was so plugged in. Didn't I finish it? When a guest arrived, the old man at home came to the door and shouted, confirming the identity of the person and then opening the door. Didn't this happen? This is also true and wrong.

Although it may seem convenient to use a building walkie-talkie, if the elderly people in the family have inconvenient legs and feet, this is a place to run to open the door. It does not say anything, and there are also certain security risks.

Therefore, it is still very necessary for the answering, visual and unlocking functions of the indoor intercom.

The question of how many functions of building intercom products are complicated and difficult to operate depends on what measures our vendors take. In the following, the author proposes several personal suggestions based on the actual situation, which is not yet to be corrected by the person in the industry:

1. Simple and easy-to-use building intercom products designed for individual homes

2. Do a good job of pre-sales training and guidance work to ensure that users can skillfully operate our intercom products

3. Return users in a timely manner, master the operation of the products and problems reflected by users, and solve the problems in time

Third, maintenance costs

If it is a traditional building intercom product, maintenance issues only involve sound, images, unlocking, signal transmission and other issues, and maintenance is relatively simple. However, as the function of the product becomes more and more complex, the maintenance of the product becomes more and more difficult.

Here, I want to explain in particular that the after-sales service of building intercom, or operation and maintenance situation, if this problem is to be done well, handled well, and satisfied with the user, it would have been more difficult. Even not only for building intercom, but also for the entire security industry, this is a question that deserves our attention.

Conclusion

The development of the building intercom industry is obvious to all of us. Our product development is also an industry requirement today. So, is the product more emphasis on functionalization or more emphasis on product stability and ease of use?

Regardless of the trend, the author believes that the ultimate goal of any company will be to improve product functionality, service users, and make user experience better.

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